B2C2 Ltd and its subsidiaries (collectively referred to as “B2C2”, “we”, “us”) take data protections and privacy responsibilities seriously. We are bound by the Data Protection Principles contained in the Data Protection Act 1998. This privacy notice explains how we collect, use and share personal information in the course of our business activities, including:
We may amend this notice from time to time to keep it up to date with legal requirements and the way we operate our business. Please regularly check these pages for the latest version of this notice. If we make significant changes to this privacy notice, we will seek to inform you by notice on our website or email (“Notice of Change”).
What Personal Information We Collect and When and Why We Use It
B2C2 collects information about you if you:
Personal information we collect will fall within one of the below:
Personal information we collect will be used for one or more of the following services:
The lawful basis on which we will collect and use this data will include:
How we share personal information within B2C2, with third parties and regulators
We may share your information in the manner and for the purposes described below:
Using cookies and other technologies
Third Party Websites
Carrying out direct marketing
We may use personal information to let you know about B2C2 products and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other helpful channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.
To protect your privacy rights and ensure you have control over how we manage marketing with you:
Transferring personal information globally
Your personal information may be transferred to, stored, or processed in a country that is not regarded as ensuring an adequate level of protection for personal information under European Union law.
B2C2 will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests. To this end:
You have a right to contact us for more information about the safeguards we have put in place to ensure the adequate protection of your personal information when this is transferred as mentioned above.
How we protect and store personal information
We have implemented and maintain a comprehensive information security program with written policies and procedures designed to protect the confidentiality and integrity of personal information. The information security program contains administrative, technical and physical safeguards, appropriate to the type of information concerned, designed to:
The security of your personal information also depends in part on the security of the devices you use to communicate with us.
We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting or necessary technical requirements.
In specific circumstances we may store your personal information for a longer period of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we believe there is a prospect of legal claims relating to your personal information or dealings.
Legal rights available to help manage your privacy
The new rights provided by the EU General Data Protection Regulation will be effective from 25 May 2018.
You have certain rights in relation to your personal information, these include:
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the personal information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will use reasonable efforts to honour your request promptly or inform you if we require further information in order to fulfil your request.
We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
How you can contact us
The primary point of contact for all issues arising from this privacy notice, is our Data Protection Officer. The Data Protection Officer can be contacted in the following ways:
The Data Protection Officer
86–90 Paul Street
London EC2A 4NE